Data Center

Chicago, Illinois

Data Center Equipment

  • State-of-the art facilities located in a AAA-rated building
  • Dual electrical grid connections from independent substations
  • Internally redundant, bypassable 2 x 225 kVA UPS systems
  • Fault-tolerant 600V air conditioning system with humidity regulation
  • Air conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
  • Stratified air flow design for increased cooling efficiency and reduced energy costs
  • Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
  • Infrastructure built to comply with seismic code

 

Network

  • Fully redundant core switches, routers, and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
  • Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
  • 100% uptime guarantee (with specific SLA)
  • 24 x 7 environment and network monitoring and response
  • Multiple, fault-tolerant upstream fiber connections
  • Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100 Mbps
  • Mbps Broadcast and internal (non-Internet) traffic is unmetered
  • Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
  • 4 x GigE Internet Carriers (Level3, Zayo, Shaw Business Services, Bell Canada)
  • 1GB peering with S.I.X. and P.I.X.

 

Security

  • 24 x 7 building security monitoring and engineering response
  • Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
  • 24 x 7 CCTV (closed circuit television) surveillance and recording
  • Closed wiring conduits for all wire and fiber outside of the server room and within the colocation room
  • Limited staff access to server rooms
  • Access logging on all key card doors

 

Administration and Support

  • 24 x 7 Security, technical support, and remote hands on premises
  • 24 x 7 Network monitoring
  • Expertise with Windows and Linux platforms
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24 x 7 response
  • DNS management
  • 1 Hour hardware repair SLA
  • Advanced traffic monitoring with per-service and per-IP breakdowns
  • Emergency patch installation

 

 


 

see how Hostway goes
above & beyond

866.680.7556