Data Center Vancouver

Data Center Equipment

  • State-of-the art facilities located in a AAA-rated building
  • Dual electrical grid connections from independent substations
  • N+1 UPS Systems Fault-tolerant 600V air conditioning system with humidity regulation
  • N+1 redundant HVAC system Stratified air flow design for increased cooling efficiency and reduced energy costs
  • Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
  • Infrastructure built to comply with seismic code
  • NOC (Network Operations Center) staffed with senior system technicians 24 x 7 x 365

Network

  • Fully redundant core switches, routers, and load balancers
  • 100% uptime guarantee (with specific SLA)
  • 24 x 7 environment and network monitoring and response
  • Multiple, fault-tolerant upstream fiber connections
  • Burstable bandwidth, at a minimum connection speed of 10000 Mbps
  • Mbps Broadcast and internal (non-Internet) traffic is unmetered
  • Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers

Security

  • 24 x 7 building security monitoring and engineering response
  • Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
  • 24 x 7 CCTV (closed circuit television) surveillance and recording
  • Closed wiring conduits for all wire and fiber outside of the server room and within the colocation room
  • Dual factor Biometric security systems
  • Minimum six month recording of video and access logging

Administration and Support

  • 24 x 7 Security, technical support, and remote hands on premises
  • 24 x 7 Network monitoring
  • Expertise with Windows and Linux platforms
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24 x 7 response
  • DNS management
  • 1 Hour hardware repair SLA
  • Advanced traffic monitoring with per-service and per-IP breakdowns
  • Emergency patch installation
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