Data Center

Austin, Texas

Data Center Equipment

  • Two independent data centers, nearly 60,000 sq ft
  • Power conditioning through UPS (Uninterruptible Power Supply) and power backup
  • N+1 redundant HVAC system using multiple units with backup units standing by
    Redundant cable routing system
  • Backup network equipment
  • Data center 1: Inergen environmentally green fire suppression system
  • Data center 1: Power backup provided by a 1.25MW generator being fed from a 4000 gallon diesel reservoir
  • Data center 2: Power backup provided by a 2MW generator fed from a 5000 gallon diesel reservoir
  • NOC (Network Operations Center) staffed with senior system technicians 24 x 7 x 365

 

Network

  • Multiple and redundant 10GigE core with multiple 10GigE upstreams
  • Built in excess capacity across the network
  • 100% uptime guarantee
  • BGP4 (Border Gateway Protocol) on Brocade routers
  • 100% switch-based GigE Ethernet using the latest Brocade and HP technologies

 

Security

  • 24×7 live closed circuit TV monitoring
  • No outsider is allowed; Only internal systems and network administration staff have access
    Complete controlled entry keycard system
  • Over 60 combined cameras around the data centers

 

Administration and Support

  • 24 x 7 Security, technical support, and remote hands on premises
  • 24 x 7 Network monitoring
  • Expertise with Windows and Linux platforms
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24 x 7 response
  • Custom network monitoring with user-configurable notification
  • DNS management
  • 1 Hour hardware repair SLA
  • Emergency patch installation

 


 

see how Hostway goes
above & beyond

866.680.7556