Chat about your migration needs with one of our Migration specialists.
Frequently Asked Questions.
Why should I switch from my current Office 365 or Hosted Exchange partner, to Hostway?
With 24/7/365 support, a 99.9999% uptime guarantee, and unparalleled enterprise class security capabilities, we’re considered head and shoulders above the rest of the email hosting industry.
Either call us at 866-680-7556 complete or submit our Contact Form and we’ll call you back. During our first conversation, we’ll guide you through next steps and what we need from you.
What types of email environments can you migrate?
We are able to migrate any type of email environment, no matter the source or current provider. You name it, we can do it.
What will be migrated?
Depending on your current email setup, we’re able to migrate any and all of your data, including:
Microsoft Office 365 – Emails, Calendars, Contacts, Tasks, Journals, and Notes
Exchange – Emails, Calendars, Contacts, Tasks, Journals, and Notes
Google App/Gmail – Emails, Calendars, and Contacts
Open-Xchange – Emails
POP/IMAP – Emails
What’s required of my organization during the migration?
We’ll do all the heavy-lifting for you, though we may ask for assistance with various accesses. In all cases, our Dedicated Migration Team will help make the migration experience a smooth one.
What type of information do you need from me to perform a migration?
All we need is:
Your Admin username and password
All mailbox usernames and passwords
Your source server URL
Open ports so we can connect to your existing server
To complete a migration, you must be able to arrange for DNS updates. Rest assured, we’ll help you every step of the way.
What if I have problems following the migration?
We won’t consider the migration complete until all data is verified to be in place and until you provide final sign-off
Will I experience any interruption during migration?
Absolutely not. There will be zero downtime and impact to your original email environment, meaning your email flow will not be disrupted in any way during the migration.
Will I experience any email data loss?
You will not. We’ll make sure to migrate all of your data in a safe manner. To ensure no email is left behind, we’ll perform a 2nd pass migration.
What happens after migration?
Once your DNS is changed, email flow will begin in your new and upgraded mailboxes.
Growing your web presence is tricky business, that’s why we're here to help! Our friendly support team is ready and excited to answer your questions and help you along the way.
