Service Notifications

View our legacy service notifications page

Service upgrade, scheduled maintenance and service incident notifications. If you want to receive new notifications by email, open a product section you are interested in, click “View All”, and use the “Follow” drop down to subscribe (requires login via Control Panel). Alternatively, contact support over LiveChat to request a subscription to one or more sections.

Hostway|HOSTING NOC on Twitter

[7/23/2019 11:22 AM EDT] This will serve as the final update on this event. Our engineers have restored the functionality of https://t.co/jtVh2bamlH. Should you have any further issues please reach out to support at 800.308.1522.

[7/23/2019 10:30 AM EDT] We are actively investigating an issue with https://t.co/jtVh2bamlH. At this time customers are not able to access the customer portal. Please reach out to support via phone 800.308.1522 should you need any assistance while we investigate this issue.

If you have an update please respond to the ticket through the customer portal at: https://t.co/SXIf3abhn0 or by calling 800-308-1522.

[7/18/2019 12:20pm EDT] This will serve as the final update related to this incident. Our engineers have resolved our issues with the mail. Mail is now coming into the queue again, there may be a delay as mail queues clear up.

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